Michael W. Branco, JP, MBA
24 x 7 HELP DESK
The sun never sets on our 24/7 Help Desk for our Managed Services clients. Based in Bermuda, with support teams in Bermuda, Halifax, Miami and Europe the Fireminds team is able to follow the sun to provide support to its global customer base.
All tickets are classified according to severity and utilizing best practices to ensure timely resolutions to all requests.