Fireminds Cloud Phone

Fireminds Cloud Phone is a sophisticated telephone system that delivers advanced voice and unified communications without the inflated costs and management requirements of an on-premise PBX.  The service, security, and technology is deployed and managed in the cloud by Fireminds so you can focus on running your business.  This best-in-class telecommunication system allows you to buy only what you need. It’s completely scalable, and mobile; offering a full-fledged unified communications client for your iPhone, Android, Windows, and Mac OS.  

 

The Self-Managing PBX

Fireminds Cloud Phone makes management of your office phone system a walk in the park. Ongoing maintenance is reduced to almost nothing with automation of everyday tasks and the ability to monitor critical processes from a single dashboard in the cloud management console. Plug & Play compatibility with IP phones and SIP trunks ensures simple setup and scalability. Elimination of tedious management tasks frees up administrator's time and the modern, intuitive, user-friendly management console makes configuration pain-free and effortless.

 

Safe, Secure, Straightforward

We have integrated the most advanced and up to date security protocols and technologies into Fireminds Cloud Phone, safeguarding your communications against all types of attacks. The PBX offers easy to enable and manage security features such as IP blacklisting, SRTP encryption, automatic detection of SIP attack tools, provisioning of phones through HTTPS, SSL connectivity and an A+ rating from SSL Labs to boot. All of this is combined with bulletproof web server configuration for your peace of mind.

 

Unified Communications for Every Business

Fireminds Cloud Phone includes a full suite of unified communications features without the need for additional downloads, add-ons or purchases. Integrated, WebRTC-based video conferencing via an open-standards browser or through the iOS/Android clients allows for face-to-face meetings to take place wherever you are. Productivity boosting features such as Presence, corporate chat, whiteboard, screen sharing and more allow for employees to collaborate better and work more efficiently.

 

All of Your Apps Working Together

Integration with your other applications is easy; connect Fireminds Cloud Phone with popular CRMs such as Salesforce, Google Contacts, SugarCRM, Office 365 and more. Employees can save time and increase productivity with call pop-ups, journals and more by working seamlessly across apps.  What’s more, the Fireminds Cloud Phone ClicktoCall Chrome extension allows users to dial numbers from any website or CRM system by simply clicking on the highlighted phone number.

 

Features and Benefits
SLASH COSTS

By using Fireminds Cloud Phone, your ongoing telco cost savings will be significant.

Decrease your Phone Bill by 80%.

Licensing based on the number of simultaneous calls and not extensions.

Avoid per extension licensing and pay per PBX instead.

Make free Inter-office calls and branch calls

Use prominent SIP trunks to reduce outbound call charges

Reduce travel expenses with integrated web conferencing

Eliminate 800 number phone bills with WebRTC integration

Use International DIDs & IP Telephony so customers can call in at competitive rates

         
SECURITY & BACKUP

When it comes to VoIP security, Fireminds Cloud Phone sets the standard.

Built-in security has been exclusively developed to protect your cloud phone system from attacks.

Increased secure web server configuration.

Automatic detection & blacklisting of SIP Attack tools.

Traffic to clients is encrypted via SBC.

Voice traffic is encrypted via SRTP.

Automatic generation and management of SSL certs.

Revolutionary VoIP Security with A+ rating from SSL lab.

Automatic Failover for instant backup.

Encryption between browser and the website ensured via HTTPS.

 Unified Communications

With Fireminds Cloud Phone, you can take you extension wherever you go, from VoIp
clients for Android and IOS, Soft Clients for Windows and Mac to clientless web conferencing and the integrated web client, you are guaranteed to be kept in the loop wherever you go.

Use your extension from anywhere

Free VoIP calls with your smartphone

Save battery life with “PUSH” notifications

Connect all clients simultaneously via SIP Forking

Most Progressive Android & iOS VoIP clients in the UC market

Benefit from integrated features such as Presence, web conferencing, conference calling

 
EASY TO USE WINDOWS & MAC SOFTPHONES

Initiate IP Phone calls from your desktop with CTI mode

Work remotely from anywhere

Easily view the presence of your colleagues

Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer

Launch calls directly from your CRM; integrate seamlessly with Office 365, Google contacts or Internal Phonebook

Automatically obtain reports on customer and agent activities

Includes Wallboard and Q-Manager view

Web Client

Multifunctional Web Client with inclusive multiple features

Integrated WebRTC technology resulting in reduced bandwidth usage

Click to Call Chrome Extension

 
INTEGRATED VIDEO CONFERENCING

Free for up to 5 participants

Unlimited users regardless of edition

Initiate a conference with one single click

Correlated operability between VoIP and video

Bandwidth Management and Control

Remote control assistance for quick & easy troubleshooting

Pre-upload PowerPoint & PDFs before meetings.

Contacts

Sales: 441-478-1501
Support: 441-295-0000
Toll Free: 855-347-9521
Email: support@fireminds.com
Sales: info@fireminds.com

Fireminds Offices

Fireminds Headquarters
2nd Floor, Innovation House
46 Reid Street, Hamilton, HM12, Bermuda

Fireminds Canada
5110/5112 Prince Street, 3rd floor
Halifax, Nova Scotia, B3J 1L3, Canada

Fireminds Data Centers

Fireminds Bermuda Data Center
Ideation House, 94 Pitts Bay Road
Pembroke, HM13, Bermuda

Fireminds Canada Data Center
Hibernia CLS, 132 Ketch Harbour Road
Herring Cove, Nova Scotia, B3V 1J4, Canada