In The Community
Fireminds believes that serving the community it works in is key to social enterprise. Currently Fireminds provides charitable support to a number of organizations including:
- Ewan Sampson Scholarship Trust
- Gilbert & Sullivan Bermuda
- Bermuda International Film Festival
- Bermuda Junior Golf Association
- Bermuda National Trust
- Bermuda Scout Association
Our focus is in supporting three areas:
- Technology & Youth
- Performing Arts & Youth
- Job Creation
In 2012, Fireminds CEO was named Technology Mentor of the Year in Bermuda for his continued efforts in Technology & Youth.
Fireminds Bermuda Intern Program
Fireminds runs an intern program for recent university graduates with degrees in Computer Science or Software Development. Interns are put through an intense 6 month program which includes help desk, IT support, software development, project management and business analysis.
In addition, Fireminds sponsors a talented high school student who works in the Bermuda office once per week as a member of our software development team.
24 x 7 HELP DESK
The sun never sets on our 24/7 Help Desk for our Managed Services clients. Based in Bermuda, with support teams in Bermuda, Halifax, Miami and Europe the Fireminds team is able to follow the sun to provide support to its global customer base.
All tickets are classified according to severity and utilizing best practices to ensure timely resolutions to all requests.
