Technology Solutions

TECHNOLOGY
SOLUTIONS

Bermuda | North America | Europe

Fireminds is an international technology consulting firm serving clients in Bermuda, the Caribbean, LATAM, and North America. Fireminds has nearly 40 employees based in Bermuda, Canada and Europe organized into two divisions, software development and cloud solutions. This unified team delivers solutions utilizing software developers and IT engineers from both divisions, providing a one stop shop for our client’s IT needs. Multi-award winning, Fireminds has been recognized as Microsoft Partner of the Year three years in a row, two-time winner of IT Support company of the year in Bermuda, top employer in Bermuda in 2015 and 2017, and over eight Bermuda Government TechAwards and nominations. Fireminds operates at the intersection of software development and cloud, providing customers innovation technology solutions to run their businesses.

Awards

ABOUT US

ENTERPRISE SOFTWARE

We deliver software solutions for your organization that make a difference with technology changes, optimize core processes, and build new revenue streams. From off the shelf implementations, customizations and integration, the Fireminds software team are well equipped for your IT needs.

MANAGED CLOUD

Fireminds operates a leading-edge cloud platform within data centers in Bermuda, Canada and Microsoft Azure and globally for a robust next generation cloud offering. The platform has the full suite of Microsoft Azure services, hybrid cloud options for hosting in specific jurisdictions including application hosting, high performance web hosting, Infrastructure as a Service and Disaster Recovery as a Service.

SOFTWARE DEVELOPMENT

Our teams of Software Engineering, Product Development and Consultancy are dedicated to analyze, design, develop and deploy software applications. The software developed by Fireminds is built mainly on Microsoft technology stack for enterprise deployments in all sectors.

MANAGED SERVICES

Fireminds can take over your day-to-day operations, enhancing your IT and business functions and enabling greater IT agility and scalability. Including 24 x 7 Help Desk and server management for a fixed monthly cost, NOC monitoring, L2 / L3 Service Desk and on-site support options. Allowing for predictable monthly costs and optimized up-time.

BUSINESS INTELLIGENCE

Business intelligence (BI), Artificial Intelligence (AI) and Big Data are solutions that the Fireminds team has an impressive track record for. Enabling a technology-driven process for analyzing data and presenting actionable information to help corporate executives, business managers and other end users make more informed data aided business decisions.

DESKTOP AS A SERVICE

Virtual desktop solutions from Fireminds hosted in our managed cloud platform ease the pressure to reduce IT costs as well as trends such as enterprise mobility and growing numbers of employee-owned devices entering the workplace are issues affecting all IT decision-makers.

For more information on these services please contact us

24 x 7 HELP DESK

The sun never sets on our 24/7 Help Desk for our Managed Services clients. Based in Bermuda, with support teams in Bermuda, Halifax, Miami and Europe the Fireminds team is able to follow the sun to provide support to its global customer base.

All tickets are classified according to severity and utilizing best practices to ensure timely resolutions to all requests.

Technology Solutions