SOFTWARE DEVELOPMENT
Our teams of Software Engineering, Product Development and Consultancy are dedicated to analyze, design, develop and deploy software applications. The software developed by Fireminds is built mainly on Microsoft technology stack for enterprise deployments in all sectors.
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IT MANAGED SERVICES
Fireminds can take over your day-to-day operations, enhancing your IT and business functions and enabling greater IT agility and scalability. Including 24 x 7 Help Desk and server management for a fixed monthly cost, NOC monitoring, L2 / L3 Service Desk and on-site support options. Allowing for predictable monthly costs and optimized up-time.
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3CX AND XMARTEK HONOR COMMITMENT TO PLATINUM AND TITANIAM AWARDS
Hamilton, Bermuda - On the 16th of February, Natassia Allery 3CX Sales Manager, and Gabriela Saborio Channel Manager at 3CX (IBERIA & LATAM) and Juan Pablo Pazos CEO of Xmartek LLC Platinum Distributor for the region, joined forces to honor the loyalty and commitment of Platinum and Titanium Partners in the LATAM and Caribbean region.
Fireminds, being the only Platinum Partner in the Caribbean was excited to attend the event and proud to be recognized as the Caribbean partner. It was a wonderful event attended by our multinational partners. Each partner shared the challenges they have faced amidst the global pandemic and the innovative ways they flipped a crisis into a great business opportunity in 2020. Our ambitious resellers show no slowing down in 2021!
Fireminds is an international technology consulting firm serving clients in Bermuda, the Caribbean, LATAM, and North America. Fireminds has nearly 40 employees based in Bermuda, Canada and Europe organized into two divisions, software development and cloud solutions. This unified team delivers solutions utilizing software developers and IT engineers from both divisions, providing a one stop shop for our client’s IT needs. Multi-award winning, Fireminds has been recognized as Microsoft Partner of the Year three years in a row, two-time winner of IT Support company of the year in Bermuda, top employer in Bermuda in 2015 and 2017, and over eight Bermuda Government TechAwards and nominations. Fireminds operates at the intersection of software development and cloud, providing customers innovation technology solutions to run their businesses.
24 x 7 HELP DESK
The sun never sets on our 24/7 Help Desk for our Managed Services clients. Based in Bermuda, with support teams in Bermuda, Halifax, Miami and Europe the Fireminds team is able to follow the sun to provide support to its global customer base.
All tickets are classified according to severity and utilizing best practices to ensure timely resolutions to all requests.