SOFTWARE DEVELOPMENT
Our teams of Software Engineering, Product Development and Consultancy are dedicated to analyze, design, develop and deploy software applications. The software developed by Fireminds is built mainly on Microsoft technology stack for enterprise deployments in all sectors.
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IT MANAGED SERVICES
Fireminds can take over your day-to-day operations, enhancing your IT and business functions and enabling greater IT agility and scalability. Including 24 x 7 Help Desk and server management for a fixed monthly cost, NOC monitoring, L2 / L3 Service Desk and on-site support options. Allowing for predictable monthly costs and optimized up-time.
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Fireminds Launches Cybersecurity Offering
Hamilton, Bermuda – Fireminds International a subsidiary of ATNI has expanded its Managed Security Services through a partnership with Fortinet to implement an enterprise grade SIEM platform for use by Fireminds Managed Services IT clients. FortiSIEM, Fortinet’s Multivendor Security Incident and Events Management solution brings it all together, visibility, correlation, automated response and remediation in a single, scalable solution, using a Business Services view, the complexity of managing network and security operations is reduced, freeing resources, improving breach detection. The solution is being made available to customers in North & South America, Bermuda, Caribbean and Canada.
The SIEM platform monitors any potential cyber security risks in a client’s information technology environment and alerts Fireminds IT team to potential issues. These matters are investigated and remediated by the NOC / SOC team. The system utilizes real-time global feeds from Fortinet’s FortiGuards Labs to triangulate cyber threats faster and is underpinned by Artificial Intelligence tools to assist with threat detection.
Fireminds is an international technology consulting firm serving clients in Bermuda, the Caribbean, LATAM, and North America. Fireminds has nearly 40 employees based in Bermuda, Canada and Europe organized into two divisions, software development and cloud solutions. This unified team delivers solutions utilizing software developers and IT engineers from both divisions, providing a one stop shop for our client’s IT needs. Multi-award winning, Fireminds has been recognized as Microsoft Partner of the Year three years in a row, two-time winner of IT Support company of the year in Bermuda, top employer in Bermuda in 2015 and 2017, and over eight Bermuda Government TechAwards and nominations. Fireminds operates at the intersection of software development and cloud, providing customers innovation technology solutions to run their businesses.
24 x 7 HELP DESK
The sun never sets on our 24/7 Help Desk for our Managed Services clients. Based in Bermuda, with support teams in Bermuda, Halifax, Miami and Europe the Fireminds team is able to follow the sun to provide support to its global customer base.
All tickets are classified according to severity and utilizing best practices to ensure timely resolutions to all requests.